Relocation Services and Advisory

Our relocation services enable you or your employees to settle in the Czech Republic quickly and comfortably.

We offer orientation tours and settle-in services that help you with the key challenges of moving countries. We can help you find a home, search for a suitable international school for your children, teach you about public transport and more.

• Orientation tour

Up to 6 hours’ drive around Prague tailored to the client’s needs and requirements. Welcome pack with maps, information on residential areas, public transport, sport facilities, shopping centres, theatres and galleries, local attractions and more. Pre-arrival information on housing, infrastructure, residential areas and medical facilities. Advice on recreational and leisure activities, shopping, beauty salons. Discussion on cultural assimilation, work ethics and traditional aspects of life.

• Temporary accommodation booking

Client needs analysis. Temporary accommodation research and shortlist of up to four relevant properties. Provide prices and cancellation policies. Booking selected accommodation. Arrange date of access and key handover. This service does not include securing the original contract if required. In case of payment done by ReloCare, a 4% interest rate will be applied. Accompanying the client to the handover.

• Moving management

Client needs analysis. Contacting moving companies on client’s behalf and provide the client with three quotes. Further price negotiation. Presenting the client with the best quote and confirming their choice to the moving company. Introduction to the chosen moving company and follow up on communication,

• School search

Introduction phone call for client needs analysis. Provide information on chosen international schools and check availability. Arrange up to four accompanied school visits. Advise and assist in providing documentation for registry requirements. Confirm enrolment to the school on behalf of the family.

• Accompanied home search

Accompanied viewings during business hours to up to 12 properties or up to 8 hours.

• Rent contract review and negotiation

Reviewing and advising on one rent and one reservation contract. Providing payment information summary. Assuring of receiving original signed contract. The service is limited to two reviews and a comment on the contract draft.

• Handover

Coordinate the handover at the property. Checking the property condition. Review the handover protocol, walk through the property to confirm the protocol details, task for the Landlord to address the condition when no fixing is agreed/possible. Provide photos from handover as proof of the property condition.

• Settle-in support

The service is customised to the client’s requirements, consisting of but not limited to: A welcome package, review of banking customs and assisting with bank account opening, accompany to arrange public transport permit, briefing on local matters such as driving and use of public transportation, inform about shopping fundamentals (groceries, appliances, furniture, restaurants), review of medical/dental facilities options, Introduce/recommend maid services. Up to 8 hours of support. If not done within the same day, travel time of the consultant will be calculated for the additional days of meetings as part of the 8 hours. Typical travel time is 30min to each destination.

• Bank account opening

Providing a bank information brief. Contacting the chosen bank and verifying necessary documents. Booking an accompanied appointment to the bank.

• TV & Internet connection

Scan the market for available service providers for the chosen property. Provide the client with possible providers, services, prices and conditions. Contact one chosen provider and arrange the visit of a technician for set up and contract signing. On phone availability on the term of the technician visit to support communication.

• Transfer of utilities

Prepare required forms for the transfer. Sign for the landlord and the client and obtain a Power of Attorney if required. Submit the form to the provider. Follow up of acceptance and proper transfer to the tenant. Clarify payment instructions.

• Parking permit

Guidance and review of required documents. Applying for the permit at the municipality under a Power of Attorney. Provide approval statements and documents.

• Support with driving school coordination and Czech drivers’ license

Inform the client about required documents and the procedure. Assess documents eligibility. Introduce the client to possible driving schools. Provide the client with possible down payment information. Arrange the first lesson. Following lessons to be communicated by the client.

Check clients eligibility and present them with the required documents and procedure. Review documents. Accompanied application submission. 

• Car import

Introduction phone-call describing the process and expected timeline. Guidance and review of  required documents. Booking a vehicle test appointment. Submitting the application with Power of Attorney on behalf of the client. Accompanied collection of the Czech vehicle technical passport.

• Pet registration

Present required documents and procedure. Check documents eligibility and arrange handover. Apply with a Power of Attorney on behalf of the client. Provide the client with confirmation.

• Rent extension

Review of the signed contract and amendments. Advise on extension options. Issue of extension amendment note.

• Rent termination

Review of the signed contract and amendments. Advise on termination options. Issue of contract termination note.

• Property handover

Arrange an accompanied handover meeting. Negotiate matters during handover.

• TV & Internet disconnection

Contract review with the provider. Advise on termination options and update on penalties. Issue of contract termination note and data on return of the modem.

• Cleaning coordination

Provide a suitable cleaning service and price list. Coordinate the cleaning visit. 

• Return of deposit, follow-up and utility balance review

Communicate with the landlord with a reminder of the deposit return. Demand and review balance sheet of billing of utilities. Facilitate return of security deposit back to the client based on agreement.